Terms of Service

These Terms of Service ("Terms") govern your use of Sharkly ("Service") operated by Sharkly ("we," "our," or "us"). By accessing or using our Service at app.sharkly.co or sharkly.co, you agree to be bound by these Terms.

Acceptance of Terms

By using our Service, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and (for visitors to our public website) our Cookie Policy. If you do not agree, you must not use our Service.

Description of Service

Sharkly is an AI-powered SEO assistant that helps you build and execute SEO strategy and content. The Service includes, without limitation:

• SEO strategy tools: targets, topic plans, keyword research, and cluster mapping
• Content generation: articles, meta titles and descriptions, product and collection copy (e.g., for ecommerce)
• Technical audits, crawl analysis, and on-page SEO checks
• Rankings and performance views (including via connected Google Search Console)
• Publishing integrations (e.g., Shopify) to update product/collection/blog content
• Credit-based usage for AI and certain features; subscription plans and overage as described in the app

SEO results (rankings, traffic, conversions) depend on many factors outside our control. We do not guarantee any specific SEO or business outcome from using the Service.

Accounts and Registration

To use the Service you must create an account. You agree to provide accurate information, keep your credentials secure, and accept responsibility for all activity under your account. You must notify us promptly of any unauthorized use.

Billing and Subscription

Paid plans and overage are billed through Stripe. By subscribing or adding a payment method, you agree to the applicable fees and billing cycle. Fees are generally non-refundable except as required by law or as we may agree in writing. We may change pricing with notice; continued use after changes constitutes acceptance. Credits (e.g., for AI or feature usage) are consumed per our then-current credit rules and do not carry over unless stated in the plan.

Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service for any illegal or unauthorized purpose or in violation of applicable laws
• Infringe intellectual property or other rights of others
• Attempt to gain unauthorized access to our or any third-party systems or data
• Interfere with or disrupt the Service or abuse APIs or integrations
• Upload malicious code, spam, or content that violates others' rights
• Use the Service to send unsolicited communications or to scrape or abuse third-party services

Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Third-Party Integrations

The Service may integrate with third-party products (e.g., Google Search Console, Shopify). Your use of those integrations is subject to the third party's terms and policies. We are not responsible for third-party services or their data practices.

Intellectual Property

The Service and its original content, features, and functionality are owned by Sharkly and are protected by applicable intellectual property laws. You do not acquire any ownership by using the Service.

User Content

You retain ownership of content you submit. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display it solely to provide and improve the Service (including via AI providers as described in our Privacy Policy).

Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, updates, or operational or security reasons.

Limitation of Liability

To the maximum extent permitted by law, Sharkly shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or use) arising out of or relating to your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will achieve any particular SEO or business result.

Indemnification

You agree to indemnify and hold harmless Sharkly and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access at any time, with or without cause or notice. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (e.g., intellectual property, limitation of liability, indemnification) will survive.

Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any dispute shall be resolved in the courts of the State of Delaware (or as we may agree in writing).

Changes to Terms

We may modify these Terms at any time. We will post the updated Terms on this page and may notify you of material changes. Your continued use after changes constitutes acceptance. If you do not agree, you must stop using the Service.

Contact

Questions about these Terms:

These Terms are effective as of March 25, 2026. The current version is always on this page.